Privacy Policy

1. About this Privacy Policy
Middle Third Services Ltd ("Middle Third", "we", "us" or "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, contact us, purchase our services or interact with us online.
Middle Third Services Ltd is a company registered in England and Wales.
Company number: 17415096
Registered office: 53 Manor Gardens, Warminster, BA12 8PN
Email: info@middlethird.co.uk
Website: middlethird.co.uk
For the purposes of UK data protection law, Middle Third Services Ltd is the data controller responsible for your personal information.

2. Information we collect
We may collect personal information when you use our website, contact us or purchase our services.
This may include:
• Your name
• Email address
• Telephone number
• Postcode or general location
• Information you provide through contact or enquiry forms
• Details of the services you purchase
• Information you provide when communicating with us
• Feedback or reviews you provide

We may also collect limited technical information when you use our website, such as:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Approximate location
• Website usage information

We do not require you to provide copies of your household bills, bank statements, online banking details, passwords or payment card details in order to use our services.

3. How we use your information
We use your personal information where necessary to:
• Provide our services
• Process and manage your Money MOT purchase
• Communicate with you about your service
• Provide advice and recommendations
• Arrange appointments or calls where applicable
• Deal with questions or customer service enquiries
• Manage payments

We may use your information to process payments, refunds and other transactions relating to our services. Payments may be processed by a third-party payment provider. We do not normally receive or store your full payment card details.

Communicate with you
We may contact you to:
• Respond to enquiries
• Provide information about a service you have purchased
• Arrange or confirm appointments
• Deal with customer service matters
• Respond to questions or feedback

Improve our business
We may use information to:
• Improve our website
• Improve our services
• Understand how visitors use our website
• Monitor website performance
• Maintain business records

Legal and administrative purposes
We may process your information where necessary to:
• Comply with legal or regulatory requirements
• Maintain appropriate financial and accounting records
• Prevent fraud or misuse
• Establish, exercise or defend legal claims

4. Lawful basis for processing
Under UK data protection law, we must have a lawful basis for processing your personal information. Depending on the circumstances, we may rely on:

Contract
We may process your information where necessary to provide a service you have purchased or to take steps at your request before entering into a contract.

Legitimate interests
We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights. This may include responding to enquiries, improving our website and managing our business.

Legal obligation
We may process your information where necessary to comply with a legal obligation.

Consent
Where required, we may ask for your consent before processing your information for a particular purpose. You can withdraw consent at any time.

5. Payment information
Payments for Middle Third services may be processed through third-party payment providers. We do not normally have access to or store your full payment card details. Payment providers may collect and process payment information in accordance with their own privacy policies and terms.

6. Who we share your information with
We do not sell your personal information.

We may share your personal information with trusted third parties where reasonably necessary to operate our business or provide our services. These may include:
• Website hosting providers
• Payment processors
• Email and communication providers
• IT and software providers
• Professional advisers such as accountants or lawyers
• Government authorities or regulators where legally required

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate data protection and security arrangements are in place.

7. International transfers
Some of the service providers we use may process personal information outside the United Kingdom. Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection under UK data protection law.

8. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.

The length of time we keep information may depend on:
• Why we collected it
• Whether you have an ongoing relationship with us
• Our legal and accounting obligations
• Whether we need it to establish or defend legal claims

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

9. Keeping your information secure
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Cookies
Our website may use cookies and similar technologies. Cookies are small files stored on your device that help websites operate, remember preferences and understand how visitors use the website.

We may use:
• Necessary cookies required for the website to operate
• Analytics cookies
• Functional cookies
• Other cookies where appropriate and lawful

Where required, we will ask for your consent before placing non-essential cookies on your device.

Because our website is hosted using Wix, Wix and other services used on the website may also use cookies or collect technical information.

You can manage cookies through your browser settings and, where applicable, our website's cookie settings.

11. Marketing
We may occasionally contact existing customers about Middle Third services where permitted by law. Where consent is required, we will ask for it.

You can opt out of marketing communications at any time by contacting us or using the unsubscribe option included in the relevant communication.

We do not sell your personal information to marketing companies.

12. Your data protection rights
Under UK data protection law, you may have the right to:
• Request access to the personal information we hold about you
• Ask us to correct inaccurate or incomplete information
• Ask us to delete your personal information in certain circumstances
• Ask us to restrict how we use your information in certain circumstances
• Object to certain types of processing
• Request a copy of certain personal information in a portable format
• Withdraw consent where we rely on consent to process your information

You may also have rights relating to certain automated decision-making and profiling. Middle Third does not currently use your personal information to make solely automated decisions that produce legal or similarly significant effects on you.

13. How to exercise your rights
If you would like to exercise any of your data protection rights, please contact: info@middlethird.co.uk

We may need to request information to verify your identity before responding to your request.

We will normally respond to a valid request within one month, although this may be extended where permitted by law.

14. Complaints
If you have concerns about how Middle Third handles your personal information, please contact us first: info@middlethird.co.uk

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO). Information about making a complaint is available on the ICO's website.

15. Children's privacy
Our services are intended for adults. We do not knowingly collect personal information from children for the purpose of providing our services.

16. Third-party websites
Our website may contain links to third-party websites, including social media platforms and review websites. We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.

17. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or how we process personal information. The latest version will be published on our website with the date it was last updated.

18. Contact us
If you have any questions about this Privacy Policy or how Middle Third handles your personal information, please contact:

Middle Third Services Ltd
Email: info@middlethird.co.uk
Company number: 17415096
Registered office: 53 Manor Gardens, Warminster, BA12 8PN

Last updated: 30 August 2026